Common questions from members
What is Hatquarters?
Hatquarters is the physical headquarters of the Red HatSociety located in Fullerton, California USA. Hatquarters is the hub of the Sisterhood worldwide. We guide the socialcommunity and hold an over-the-top International Convention in a fabulouslocation every year.
I've got a great picture/story, how do I send it to Hatquarters?
Have you ever opened an email from a good friend and been delighted to find pictures attached? That's how we feel every time we get pictures and stories from you! We regret that we cannot use all of them in our communications, but we will use as many as possible. In any case, we do love to see and hear about what you're doing! The best way to submit photos and stories is to email them to us. Just attach the story or photo to an email, and send it to: stories@redhatsociety.com
What is expected of me when I join RHS?
We only ask our Hatters to:
  • Renew your Membership annually and keep us up to date on your contact information.
  • Wear your red and purple, at RHS events (or lavender and pink for our younger Sisters under 50).
  • Engage in the community; get to know your Sisters.
  • Support our cause to positively reshape the way women are viewed in our culture. Of course, have the most fun possible!
What if I can't find a Chapter?
For a Supporting Member, Chapters are optional. Many Supporting Members choose to participate in our online community, or participate at in-person events without aligning with any specific local Chapter. If you would like to be involved with a local Chapter, you may do so through the messaging feature on our website. If you are having difficulty connecting, please Member Services know, and we will be happy to help you. Another option is to consider upgrading your Supporting Membership to Queen, and start a Chapter of your own!
Can my husband/male companion attend the conventions?
They may certainly stay in the hotel and spend time with you when you are not at convention events. However, they are not allowed to attend the actual event.
Are there restrictions on selling or producing red, purple, pink and lavender merchandise, or using RHS trademarks, copyrights, and other intellectual property?
The Red Hat Society, like virtually every entity, has valuable intellectual property including trademarks and copyrights which must be protected to be preserved. There are many who would like to utilize this intellectual property for their own commercial purposes. The appropriate way to do this is through an agreement (such as a license) which permits the use of this intellectual property. Anyone who fails to follow this approach infringes upon the rights of the Red Hat Society, which is illegal.
This does not mean that other commercial entities cannot produce and sell products which are in our colors. It simply means that they cannot use RHS intellectual property in doing so and create confusion in the mind of the public as to whether what they are doing is related to RHS. They must determine whether they would be violating the rights of the RHS in what they do, and make sure that they don't.
RHS encourages legitimate product by others which appeals to our Membership. There is a substantial amount of such product on the market, and we hope our Members will enjoy it.
Where is my membership packet?
If you've signed up for the Virtual membership only, you will not be receiving a membership packet.
For full members, your packet should arrive in six to eight weeks from the date that it was ordered. If it does not arrive by that time, please contact us at fulfillment@redhatsociety.com or call 866-386-2850 or 714-738-0001 (International). Replacement packets are not assured if not reported within 90 days of the initial order. International orders are provided an additional 30 days to ensure delivery. RHS membership fees are non-refundable.
If you have any questions or need assistance, please do not hesitate to contact us at memberservices@redhatsociety.com or by calling 866-386-2850 (714-738-0001 International callers). Your team at Hatquarters is here to ensure that you experience every bit of magic and sparkle the sisterhood has to offer.
Happy Hatting!
I'm a new member, how do I get started?
Our website provides you with multiple ways to connect with queens and members in your area and around the world. Find creative and inspiring ideas on ways to play, and opportunities only available to supporting members of the Society!
I'm a new Queen, how do I get started?
Consider leading a new chapter group in your area. You will be added to the Official Red Hat Society® Queens Group where you'll find your queenly resources and communications from Hatquarters. The fun is just getting started! The more you explore, the more you’ll discover all that your RHS membership has to offer.
Where do I shop for RHS regalia, accessories, and more?
Shop at The Red Hat Society Store, Royal Splendor, and support RHS licensed vendors at the Shop Red Hat Society Marketplace. Also, be sure to check in on the Shopping and Offers page often to explore the many benefits of RHS membership!
Business & Advertising
How can I contact and obtain RHS Members’ personal information who are in my area in order to promote my event?
If you would like to reach out to our Members in your area, we offer marketing channels and advertising opportunities starting at $500. Due to privacy laws RHS is unable to release any Member contact information.
How can I become a vendor at the convention or at an event?
Becoming a vendor at RHS events or at our conventions is an easy process. Just send us an email to obtain more information. Email us at vendors@redhatsociety.com and we will get back to you.
How can I become a sponsor at the convention or at an event?
If you would like to reach out and promote your product or services to our Members, know that we offer many types of sponsorship opportunities. For more information about our special package rates contact b2b@redhatsociety.com.
Do you support nonprofits or provide a special marketing rate?
We offer special discounts to nonprofit companies. Contact us at b2b@redhatsociety.com.
Can I pay by Credit Card?
The forms of payment that we accept are check, money order or credit card.
How can I obtain permission to utilize the RHS logo, trademark and intellectual property?
The appropriate and legal way to obtain permission to use RHS logo/trademark this is through an agreement (such as a license) which permits the use of this intellectual property. Affinity Consultants, Inc. represents the brand interests and manages the licensing programs for The Red Hat Society. As a manufacturer, you have an opportunity to license your product… just go to https://affinity-gateway.com/signup.